Car rental in Poland: questions from travellers

It depends on the car class: from 4,000 PLN for city cars such as the Škoda Fabia, 5,000 PLN for crossovers, estates and most SUVs, up to 10,000 PLN for large premium SUVs such as the Volvo XC90. The deposit equals the insurance excess. It is blocked on your card by pre-authorisation, not charged to your account.

Komfort, from 49 PLN per day, halves the deposit and excess. Komfort Plus, from 89 PLN, lowers the deposit to 400-1,000 PLN by class and covers glass, tyres and alloy wheels. Platinium, from 149 PLN, cuts the excess to 1 PLN in classes up to SUV and includes one extra driver and Zone I travel. You buy a package before handover, for the whole rental.

When you drive under the influence of alcohol or drugs, without a valid licence, more than 30 km/h over the speed limit, with more load or passengers than the registration certificate allows, after putting in the wrong fuel, or when the damage was caused deliberately or through gross negligence. In those cases you are liable regardless of the package.

On daily rentals mileage is unlimited in every class, vans included. The car is handed over with at least a quarter tank and you return it with the same fuel level. You can also prepay for fuel when you book: you get a full tank and can return the car at any level.

Warsaw Chopin, Kraków Balice, Gdańsk and Wrocław. We do not have a desk: our driver meets you outside the terminal at the agreed time and calls you when they pull up. We do not serve Warsaw-Modlin Airport. If you land there, travel into Warsaw and arrange delivery to the Chopin terminal or to an address in the city.

Call us on +48 539 888 555 as soon as you know about the delay. We move the handover free of charge if the new time falls within our hours, 8:00-22:00 every day. Outside those hours a handover is possible as a paid extra, and its cost is shown when you book.

Yes. We deliver to the address you give us, such as a hotel or office, or to the airport terminal, every day 8:00-22:00. Delivery and a return to a different place than the pick-up are optional extras written into the agreement. Their cost is shown when you book and listed in the Table of Fees.

Warsaw's Clean Transport Zone has applied since 1 July 2024 to most of Śródmieście, and you can check a car by its registration number in the SprawdzSCT tool. Kraków's zone has applied since 1 January 2026, roughly within the fourth ring road, and Polish-registered cars are recognised automatically. No sticker is needed in either city. Gdańsk and Wrocław have no zone.

Most city centres have a paid parking zone. In Warsaw it runs Monday to Friday, 8:00-20:00; in Kraków subzone A is paid every day, 9:00-22:00. You pay at a parking meter or in a mobile app. Parking charges are yours to pay, and if you register the car in a parking app, remove it by the end of the rental.

You do. The renter pays tolls, for example on the toll section of the A4 motorway between Kraków and Katowice, as well as parking, clean transport zone charges and fines incurred during the rental. If we have to handle a fine or name the driver to the authorities, an administrative fee from the Table of Fees is added.

Yes, with our prior consent sent by email; verbal consent is not enough. Zone I covers Germany, Czechia, Slovakia and Lithuania, Zone II Belgium, the Netherlands, Switzerland, Austria and Luxembourg. Consent carries a fee from the Table of Fees, and the Platinium package includes Zone I. Tell us when you book, as the trip goes into the agreement.

Any country outside Zone I and Zone II, including countries you would only pass through, so plan a route through zone countries. Driving to Russia, Ukraine, Moldova, Belarus or any country at war or under martial law is strictly forbidden. Leaving Poland without consent or entering a country not covered by it carries a contractual penalty.

Possibly. Once you have our consent, it is your responsibility to equip the car, at your own cost, as required by the law of each country you drive in or through. You may add equipment, but you must not modify the car itself. Any other local formalities, such as rules on length of stay, are also yours to handle.

Our staff speak English on the phone, +48 539 888 555, every day 8:00-22:00. The General Terms of Vehicle Rental in English are available on our rental terms page for reference. The binding version is the current Polish one of 15 September 2025, so if anything is unclear, ask us before you sign.

Book online in the search box, by phone on +48 539 888 555 or by email to rac@quantacars.pl. To change or cancel a booking, call us during our hours, 8:00-22:00 every day, or email rac@quantacars.pl. The cancellation and refund rules are set out on our rental terms page.

Wherever you choose: at your home, office, hotel or the airport terminal. We keep cars all over Poland, and we confirm the address and time by phone when you book.

Every day from 8:00 to 22:00, including Saturdays and Sundays. Handover or return outside these hours is possible by prior arrangement, for an extra fee.

Yes, by phone on +48 539 888 555 or by e-mail to rac@quantacars.pl. If you cancel at least 30 days before the rental starts, we refund 80% of the booking payment, and at least 7 days before, 50%. The statutory right to withdraw from a distance contract does not apply to car rental for a fixed period.

It halves the deposit and your excess for the first damage. It costs from 49 PLN a day in classes A and B up to 109 PLN in the Premium SUV class. Komfort Plus adds glass, tyres and wheels, and you no longer have to return the car washed on the outside.

One 24-hour period, counted from the hour of handover. If you need a car for several months, have a look at Quanta Flex.

The deposit is a hold on your card, not a charge. We release it within 14 days of the return, provided the car comes back without new damage beyond normal wear and all charges are settled. It earns no interest.

Yes, if you let us know in advance. We confirm the shorter rental with an annex to the agreement. Days that were paid for but not used are not refunded, so if your dates are uncertain it is better to book shorter and extend.

Call us, we take breakdown calls every day from 8:00 to 22:00. If the car is off the road for more than 2 hours for reasons beyond your control, we arrange a car of a similar segment, as a rule within 24 hours. If that is not possible, we refund the rent for the days without a car.

An ID card or passport and a driving licence valid in Poland for the category of the car. You also need a payment card in your name, valid for at least three months after the planned return date.

Yes, but you need to tell us in advance and pay for the extension upfront. We may refuse if the car has another booking or an inspection is due. The card used for the deposit must also stay valid for three months after the new return date.

We charge the rental for the extra time to the card used for the deposit hold. If you are running late, call us beforehand and extend the rental.

With leasing you carry the servicing, the insurance and the car's value at the end of the contract. With Quanta Flex you pay one monthly fee and the car comes back to us. There is no multi-year commitment: you can end the contract in any month.

Inspections and warranty repairs, all-season tyres, third-party, comprehensive and personal accident insurance, a replacement car after a breakdown or collision, and help 7 days a week. What is left on your side is fuel and everyday use.

Yes. Every month you can swap the car for another in the same class, or move up a class for a surcharge. Write to flex@quantacars.pl or call us and we will agree a date for the swap.

The fee depends on the class and starts at 1,660 PLN net (2,041.80 PLN gross) a month for a city car such as the Škoda Fabia, up to 5,900 PLN net for large premium SUVs. The rate is the same for contracts from 1 to 12 months; longer contracts are priced individually. The deposit is the same as for daily rental, from 4,000 to 10,000 PLN.

2,500 km per month. Kilometres above the allowance are charged at the rate for the car, from 0.25 PLN in a Škoda Fabia to 0.80 PLN in large SUVs such as the Volvo XC90.

We do. Report the inspection date to flota@quantacars.pl or by phone and we will book the workshop within two working days. The cost is included in the monthly fee.

Yes. You can end a Quanta Flex contract in any month, with no multi-year commitment. We collect the car from the address you give us.

Call +48 539 888 555. We take breakdown reports every day from 8:00 to 22:00. A replacement car for the duration of the repair is included in the monthly fee, as is the repair itself.

The same as for daily rental, from 4,000 to 10,000 PLN depending on the class. It is a hold on your card, not a charge. The Komfort and Komfort Plus packages reduce it.

The insurer of the driver who caused the collision. We settle with them directly, so you pay nothing at handover and do not wait for a refund. If your car was a business vehicle, your company covers the VAT on the rent, which it can deduct.

No. For a replacement car covered by the at-fault driver's insurance we take no deposit and no payment. We settle directly with the insurer on the basis of the authorisation you sign at handover.

For the period the at-fault insurer has accepted; you agree that date with the claims handler. If the repair takes longer, arrange an extension with us in advance, because after that date the insurer no longer pays for the rental.

As the party to the rental agreement, you then pay the amount due within 7 days of our request. That is why we check the claim and the documents before handing over the car.

One from the same segment as your car. It is roadworthy, clean and has unlimited mileage.

No. A replacement car under the at-fault driver's liability insurance has nothing to do with your own policy. It comes from the liability of the person who caused the collision, whether or not you have comprehensive cover.

Yes. We deliver the replacement car to the place you choose anywhere in Poland, usually within about 2 hours of your request, depending on the location. When the rental ends, we collect it from the address you give us.

Yes, if you agree it with us before the accepted period ends. The extra time is no longer covered by the insurer, so you pay for it in advance, as with a normal rental.

Yes, to the company details given at booking.

Yes. For regular rentals we sign a framework agreement with an individual discount, and your company gets an account manager who handles its rentals. Get in touch through the contact form.

No. Each rental is paid upfront by bank transfer, card, BLIK, Google Pay or Apple Pay, and we invoice your company.

Yes. The company as renter names the drivers in the agreement. Each of them needs an ID document and a driving licence valid in Poland and must meet the minimum age for the car class. Anyone not named in the agreement may not drive the car.

Yes, Quanta Flex. The monthly fee covers servicing, tyres, insurance, Assistance and fleet management. The allowance is 2,500 km a month and we agree the terms individually.

Yes: large vans up to 3.5 tonnes (Maxus Deliver, Peugeot Boxer, Ford Transit, Mercedes Sprinter) and 9-seat minibuses (Toyota Proace, Ford Transit Custom). All on a category B licence, for drivers aged 26 and over.

To the address you give us, such as your office or an employee's home, and to the terminals at Warsaw Chopin, Kraków Balice, Gdańsk and Wrocław airports. We hand cars over every day from 8:00 to 22:00.

Yes, if they are named in the agreement. With a power of attorney they collect and return the car for the company and sign the handover and return reports. They show an ID document and a driving licence valid in Poland.

We provide a replacement car and settle the rental with the at-fault driver's insurer. For a company car, the VAT on the rental is covered by the company, because it can deduct it.

No. All our vans stay within the 3.5-tonne limit, so a category B licence is enough. This includes the 9-seat minibuses.

It depends on the model. For example, a Peugeot Boxer L3H2 has about 13 m³ of load space: 3.7 m long, 1.9 m high and 1.4 m between the wheel arches. Payload is about 1.3 tonnes, depending on the version. It usually takes the contents of a studio or small flat.

Yes, billing is per 24-hour period counted from the hour of handover. For a house move one day is often enough, and we can deliver the van to the address you are moving out of.

Within 14 days of returning the vehicle, if it comes back with no new damage beyond normal wear and everything due under the agreement has been paid. The deposit is a hold on your card, not a charge.